We received over 200 referrals in one year, most of which came directly from the prisoners through the prison app system. We managed to capture some feedback from some of the people we worked with and here are some of the things they said.....
“The help I received from Catherine and Debbie was amazing. They gave me the correct support for my needs and now I'm back in contact (and in conversation) with my sister rebuilding our relationship that was lost. I cannot thank the ladies and Inside Out RJ enough. Much appreciated.”
“Such an amazing service and the only reason I talk to my family. Thank you so much - I feel like you've given me back my family.”
“The work I've been able to do with Inside Out has been very helpful to me whilst inside. I think it will also help me for when I'm released. It' helped me to see how my actions have effected everyone around me and how I can start to rebuild some of my relationships. Some of the work I've been able to do has helped me with my low self-esteem as well. Thank you”
“Following visits from Inside Out, I felt better equipped to engage in remedial conversation with my father. After many years of conflict and friction, a bridge has been built between us. The ladies from Inside Out gave me some invaluable advice and guidance to make this possible. After this visit with my father I also received a follow up session with Inside out to ensure re-connection goals had been attained and that I was psychologically content with how things were progressing. I have since recommended the service to other inmates who wish to re establish bonds with their family members.”
“Just like to say a big thank you as this would of never took place. All I wanted was my family back and thanks to you both the ball has started to move. With time I can see that this is the way forward so once again thank you. I've learnt a lot about myself as well. I advise anybody to do this if they have family break downs or fall outs with loved ones. This was the best way of me and my sister moving forward and without this, this would of never took place so I'm grateful”.
“Debbie and Catherine have simply been amazing. They both engaged with me in such a professional and clear manner. I feel they did exactly what they set out to do which in my case was try and get me a clear response whether my brother was ready to rebuild our relationship. Although my brother wasn't ready it has given me comfort that there is hope. Thank you Catherine and Debbie. I hope you continue to do such a great job and continue to help people like myself. If anyone has any doubts as to use this service, give it a go because, ultimately, life is too short to dwell on the past forever. From the bottom
of my heart, thank you both. This has really helped my mental mind and spirit. I strongly recommend to keep going".
“I’ve been in prison a long time and have had to use a number of services and have to admit that Inside Out RJ has been a pleasure with getting the chance to ask for help. I’m totally in shock to how helpful they’ve been and the speed to what they’ve done for me. This is the first time I’ve ever come into contact with the service and to even hear that they exist. Hand on heart, they’ve been great. It has been a week since I first put in an application asking for their help and here I am, sitting in my cell, with the best news and outcome that happened for me in years. I truly can’t thank them enough. You’ve brought tears to my eyes and brought my sister back into my life. You’ve given us a future together that I can truly look forward to. You’re fantastic and I thank you so very much. If you do to others what you’ve done for me then I can only see many happy people. I just can’t thank you enough.”
“It has made it easier to build bridges with my mum and I think that it has made her see that I am willing to change for the better.”
“Awesome! Has helped me open up to my mother and has made my relationship with her better by 10 fold. Would have been so different if these services were around years ago!! Thanks.”
“This service has been instrumental in helping me to rebuild my fractured relationship with my parents. Thank you”
“I would never have spoken to my mum if Inside Out had not been involved. After 14 years, I thought the relationship was dead. A good thing to come from being in prison is Inside Out helping me reconnect with my family".
"The Inside Out service has been very helpful for me. It has improved my insight of the impact of my behaviour on those I love. It has given me a clear understanding of where I stand with regard to my relationship with my ex-wife and, most importantly, it has given me something to work and focus on for the future. The Inside Out facilitators were excellent. They were compassionate and empathetic throughout the process and I am sure the success of the service is, to a large degree, down to their hard work and commitment.”
“Thank you so much ladies. You really have helped me and my brother understand our relationship and made our bond stronger and we are all the better for their help. They have helped massively. Being brothers who spent many years in care with help from social services. We've never spoken about the past or talk about the problems in our relationship and why we end up most times fighting when ultimately that's the last thing we want. Inside Out RJ took the time, several trips between Bristol and ***** to take notes and help make a plan to better our relationship. It has been a positive result for us and we both look forward to spending quality time once again and we now have a better understanding of one another's perspective. Thank you so much to the ladies from Inside Out RJ. They have been amazing."
And here is some feedback from some of the family members and significant others we worked with..
“I think I had reached a point where I felt it would no longer be possible to have a relationship with the other party (our son). Since engaging with the service I have come to feel that there is now a basis on which we could have a meaningful relationship, and this is all thanks to the restorative process and the thoroughly professional way in which it was conducted”.
“If it was not for this service, I would not have had contact with my brother as years have passed and we could not resolve issues from the past. After a couple of Zoom meetings, I went to Bristol prison to visit and I am glad I did. I really believe this service has mended relationships and will help my brother in the future”
"Inside Out has helped me to put these boundaries in place, to get my ex to listen to what I had to say without prejudice, and I really hope that this will provide the turning point for him to get his life back on track. Many thanks to all you have done. This has been the most meaningful thing that has happened.”
“I feel the intervention of your team has produced real beneficial results. My son has now opened up and is talking openly about everything that led to his problems. He is acknowledging the damage he has done both physical and mental and is striving to come to terms with his problems. I do not believe any of this would have occurred had it not been for the work you and your team have done.
I am sincerely grateful for your excellent service”.
“My son requested that Debbie and Catherine come to see us because, at the time, I did not want anything to do with him. Talking to Debbie and Catherine was helpful and therapeutic. Since, my relationship with my son has improved. We are able to talk openly and I have visited him. Catherine and Debbie are professional and easy to talk to”.
“The service just helped me to find my son, to rebuild a relationship that was broken. I appreciated your efforts and your kindness. Sometimes we can't see our past responsibility when there's an issue but your service can help both parties realise their mistakes and rebuild these relationships. I didn't speak to my son for more than a year. I didn't even know if he was still in life. I live abroad and calling from your personal mobile to talk to me about my son was amazing. I couldn't believe. Now I have a strong relationship with my son. He is in prison but we still have contact. This is a very good service. Thanks for everything”.
"The transition coming out of prison is such a challenging one, and there is little to support the men coming back out – except the relationships that they rely on, and it inevitably tests those. However… I’m really grateful that we had the opportunity to work with Inside Out for that short time. Their commitment to what they are doing, and how they work together is excellent , and I just wish more men in the prison service could have the opportunity to do this. Thank you Debbie and Catherine – you deserve funding and support: you can really make a difference!"
“It was good to be able to speak my emotions without feeling judged, I felt very supported with both Catherine and Debbie, at times it was hard but we had humour to get through. To be able to sit and talk to my husband without him getting his point across was a relief on my part, that I was able to express the impact of his behaviour”.
“It has been extremely helpful to have this service available and it has taken away some worries. I look forward to being able to communicate with my grandson again and I hope it has given him some peace of mind. Thank you so much”.
“Meeting up with Catherine and Debbie has made a massive impact on my relationship with my son. It was good to hear that he didn't blame me. Since our visit, I have been into the prison to see my son and we now have that bond back. It was good for me to hear about what drugs he was using and why he felt the need to take them. But for now we are focussing on each day and him letting me know if he is struggling and try and help him”.